Click the HOME button on your TV remote. Navigate to Settings and select it using your remote.Select Network in the General menu.Select Network Status.On this screen, it is possible to see the status of the network. In addition, you can check your IP settings and try to reconnect.Click the HOME button on your TV remote. Navigate to Settings and select it using your remote.Select Network in the General menu.Select Network Status.On this screen, it is possible to see the status of the network. In addition, you can check your IP settings and try to reconnect.
Having a Samsung smart TV that can connect to WiFi opens up a world of entertainment and information at your fingertips. By connecting your Samsung TV to your home WiFi network, you can access online apps like Netflix, Hulu, YouTube and more to stream movies, shows, videos and music. You can also browse the web, get news updates, use smart assistants and take advantage of other smart TV features.
However, sometimes issues may arise with your Samsung TV’s WiFi connection. Maybe the connection is slow, keeps dropping, or won’t connect at all. When this happens, you’ll want to check your WiFi connection on your Samsung TV to troubleshoot and resolve any problems.
Fortunately, it’s easy to check your Samsung TV’s WiFi connection status and get your smart TV wirelessly connected again.
Steps to Check WiFi Connection on Samsung TV
Checking your WiFi connection on a Samsung TV only takes a few simple steps:
1. Access the Settings Menu
Press the Home button on your Samsung TV remote to access the main Smart Hub menu screen. Then navigate to the Settings option and select it.
Alternatively, you can press the Settings button on your remote to immediately pull up the Settings menu.
2. Open Network Settings
Within the Settings menu, go to the option for Network. Select Network to open the network settings for your TV.
3. Select Network Status
In the Network settings sub-menu, you’ll find a choice for Network Status. Select Network Status to check the current status of your wireless network connection.
4. View Connection Status
On the Network Status screen, you can view the current connection status of your Samsung TV WiFi network. This will let you know if you’re successfully connected or if there are any issues.
The Network Status screen displays a diagram showing the connection status of the TV, router/modem, and internet.
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A blue dot indicates a successful connection.
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A red X indicates no connection.
This visual network diagram makes it quick and easy to see where the connection issue is occurring so you can take steps to fix it.
5. Check IP Settings
While viewing Network Status, you can also check your TV’s IP settings by selecting the option to view IP settings.
This will display information like the IP address, subnet mask, default gateway and DNS server assigned to your TV on the network.
Checking these details can help with troubleshooting connectivity problems related to your Samsung TV’s network settings.
6. Try Reconnecting
If your Samsung TV has lost connection to your WiFi network, the Network Status screen will provide you an option to reconnect.
Try selecting Reconnect to have your TV attempt to reconnect and re-establish the wireless connection.
Troubleshooting WiFi Connection Problems
If you check your Samsung TV’s network status and find connectivity issues, there are a number of troubleshooting steps you can take to try fixing the problem:
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Restart Devices – Often restarting the TV, router, modem and other connected devices can help clear up temporary connection problems. Disconnect and reconnect the TV power cord and unplug/replug in networking devices.
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Check Router Connection – Make sure your router or modem is working properly by checking the connection status on those devices or connecting another device. Try restarting the router if needed.
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Check for Obstacles – Physical obstructions and distance from the router can cause WiFi problems. Make sure the TV has line-of-sight access to router within range.
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Check WiFi Signal Strength – Weak signal strength can cause connectivity issues. Check the WiFi bars indicator on your TV, move closer to router or get a range extender.
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Update TV Software – An outdated software version can cause WiFi problems. Go to Settings > Support > Software Update > Update Now to update.
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Run TV Diagnostics – Go to Settings > Support > Self Diagnosis > Smart Hub Connection Test to see if TV can detect an issue.
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Check Router Settings – Make sure router WiFi settings like the network name, security type and password are correct. Update if needed.
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Configure IP Settings – If the TV has incorrect IP settings it can lose connection. Configure IP settings correctly for your network.
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Forget the Network – Deleting old WiFi network connections using Forget This Network can help the TV reconnect properly.
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Factory Reset the TV – If all else fails, reset your TV to factory default settings to wipe out any problematic configuration issues.
Following troubleshooting steps like these can typically resolve most WiFi connectivity problems for Samsung smart TVs. Just be sure to check your network status first to properly diagnose the issue.
Connecting Your Samsung TV to WiFi
Once you’ve addressed any network issues, you may need to reconnect your Samsung TV to your WiFi if it has become disconnected. Here is the process for connecting a Samsung smart TV to your wireless network:
- Go to Settings > Network > Open Network Settings
- Select your wireless network from the list of available WiFi networks.
- Enter your WiFi password if prompted.
- Allow the TV to connect to the network.
For a wired ethernet connection, connect an ethernet cable to the LAN port on the TV and to your router
Samsung Smart TV: How to Connect to Internet WiFi (Wireless or Wired)
FAQ
Why is Samsung TV not showing Wi-Fi?