Why Won’t My Samsung TV Let Me Delete Apps?

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Written By Robby

When trying to free up storage space on your Samsung smart TV, you may find that you are unable to delete certain pre-installed apps like Netflix, Hulu, or Spotify. The delete option may appear grayed out and unselectable for these apps that came pre-loaded on your TV.

There are a few reasons why your Samsung TV restricts deleting certain apps. But don’t worry – there are still steps you can take to remove unwanted apps and free up storage space.

Why Samsung TVs Restrict Deleting Pre-Installed Apps

There are a couple main reasons why Samsung smart TVs don’t allow you to delete apps that came pre-loaded on the device:

Preservation of Key Features

Many of the apps that cannot be deleted are considered core apps by Samsung that enable key connected TV features. For example, the Smart Hub and its apps provide access to streaming services, apps, live TV and more. Removing core apps like Netflix could disable major functionality that Samsung wants to preserve.

Commercial Partnerships

In many cases, Samsung has commercial partnerships with streaming services and content providers like Netflix, Amazon Prime Video, Hulu, etc. Part of these partnerships means pre-installing and preventing deletion of these company’s apps on Samsung TVs. The agreements generate revenue for Samsung.

User Experience

By pre-installing popular streaming apps, Samsung provides a seamless TV experience from initial setup. Users have apps ready to log into and start watching favorites shows immediately. Removing this default selection of apps could harm user experience.

What to Do When Samsung TV Won’t Allow App Deletion

When your Samsung TV won’t let you delete apps, you have a couple options to free up storage space:

Remove App Shortcuts

While you can’t fully delete apps, you can often remove their shortcuts from your Samsung TV’s home screen. To do this:

  1. Highlight the app shortcut you want to remove.

  2. Press down on your remote’s directional pad.

  3. Choose “Remove” when the option pops up.

This will remove the app shortcut from your TV’s screen. The app will still be installed and accessible through the full app menu, but its shortcut will be removed.

Removing unused app shortcuts can declutter your home screen and smart hub for easier navigation.

Use App Manager to Force Stop Apps

You can also use the App Manager in your Samsung TV settings to force stop apps that you want to temporarily disable. Here’s how:

  1. Go to Settings > Apps.

  2. Select App Manager.

  3. Choose the app you want to force stop.

  4. Select “Force Stop”.

This will stop the app from running in the background on your TV. The app will still be installed but inactive, freeing up some resources. You can always go back and select “Clear force stop” later to start the app again.

Force stopping unused apps can improve TV performance and minimize background processes.

Uninstall Other Downloaded Apps

While pre-loaded apps can’t be deleted, any additional apps you’ve downloaded onto your Samsung smart TV can be fully uninstalled.

To uninstall a downloaded app:

  1. Highlight the app icon.

  2. Press down on remote’s directional pad.

  3. Select Delete or Uninstall when option pops up.

Deleting downloaded apps you’re no longer using can significantly free up storage space on your Samsung TV.

Clear App Cache and Data

Clearing the cache and app data for apps can help free up a bit of storage:

  1. Go to Settings > Apps.

  2. Choose App Manager.

  3. Select the app.

  4. Choose Clear Cache and Clear Data.

This will wipe the temporary app files and data which can build up over time. Just be aware it will reset the app to its defaults.

Check External Drives

If your apps have content saved on external drives, unplugging the drives when not in use can recover storage capacity. Media files stored on USB drives connected to your TV will take up onboard storage too.

Upgrade TV Storage

For older Samsung TVs with limited storage, consider upgrading the internal storage capacity if possible for your model. Some Samsung TVs support insertable Micro SD cards or solid state drive (SSD) upgrades to increase onboard storage for apps and media. This provides more room for apps.

Reset TV to Factory Settings

As a last resort, performing a factory reset will wipe all apps and data, allowing you to start fresh. But you’ll have to reinstall apps and reconfigure settings after the reset completes. Back up important info first.


Samsung restricts the ability to uninstall pre-loaded apps to preserve functionality, maintain partnerships, and ensure a smooth user experience. If you need to reclaim storage space on your Samsung smart TV, try deleting downloaded apps, removing app shortcuts, force stopping apps, clearing cache/data, disconnecting drives, upgrading storage or factory resetting as a last resort. While the pre-installed apps can’t be removed, these steps can help maximize storage and performance.

Samsung TV: How to Uninstall (delete) App & Remove/Move App from Home Screen


Why can’t I delete certain apps on my Samsung Smart TV?

It should be noted that not all apps on Samsung smart TVs can be deleted – those that come pre-installed on the TV that Samsung designates as “recommended apps,” such as Netflix, Amazon Prime Video, and others, can’t be removed and, instead, can simply be hidden from the TVs home screen.

Why can’t I delete apps on my Samsung?

If you have selected an application that doesn’t allow you to uninstall it – it could be due to the app being a system app or a pre-installed application. If that is the case, you will not be able to uninstall these apps, instead you can either forcestop or disable and hide it from your apps list.

How do I force uninstall Samsung Apps?

How to delete Samsung apps from the apps screen. Long pressing app icons on the app screen to delete them works on Samsung phones, like on other Android devices. If an app is installed on your Galaxy phone but doesn’t appear on the home screen, you’ll find it in the apps screen or app drawer of your phone.

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